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Should Casinos be Accountable for Problem Gamblers?

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Should Casinos Help With Problem Gamblers?

The casino industry spreads across the world, with millions of players safely enjoying games of chance online for real money every day. Online casino players can even receive special no-deposit deals to play for free.

However, there are some players who may find it hard to stay in control over the long term and unfortunately become problem gamblers. This topic is a serious issue for gambling regulators in all regions, and player protection and support should be easily accessible at casinos in 2022.

What Is Problem Gambling?

Problem gambling is a broad phrase that can refer to various types of problems caused by an individual’s gambling habits. This can include many types of behavior, financial, and mental changes. A gambler with a problem often repeats the same pattern, with no regard to the consequences to themselves and their loved ones. Some of the most common signs someone may be a problem gambler are:

  1. Betting large sums of money they can’t afford to lose.
  2. Making risky financial decisions, like taking out extra loans.
  3. Change in mental health conditions like anxiety, depression, or even suicidal thoughts.
  4. Change in playing pattern. Long and lengthy gambling sessions with no breaks.
  5. Relationship issues and breakups.
  6. Change in behavior.

Can People Play Casino Games Online For Free?

There are opportunities for players to enjoy casino games online for free. Playing in demo mode or claiming no-deposit deals like free chips and free spins allows customers to play the latest games at online casinos without any risk involved. The latest codes available to alls (including Americans) offer a free play experience, and the chance to win real money with no risk.

We found that the top no-deposit bonuses let players experience casino action on the best RTG slots, all without having to worry about losing money. These types of casino bonuses are ideal for gamblers looking to stay in control and not risk losing money in 2022.

Should Online Casinos Be Responsible For Gamblers With Problems?

A casino business makes money by providing games with a house edge. This edge varies depending on the game, but it’s this percentage figure that makes the casino money. Since these businesses earn revenue from services that can lead to players having problems, it seems only right that they are responsible to help.

Online casinos that are regulated and licensed by a gaming authority, like the MGA or UKGC, must follow guidelines related to identifying and helping problem gamblers, and ensuring all players have easy access to help. Because of the growing costs involved in dealing with issues from problem gambling, it seems fair that some tax revenue generated by these casinos should be used to help players in need.

This is the case within the United Kingdom where the UKGC provides player protection. This includes regulating casinos and ensuring their advertising doesn’t breach consumer laws, preventing crime and money laundering, ensuring operators prioritize player safety, and placing a ban on gambling with credit cards to help minimize financial risk. They also provide a platform for players to complain against casino sites. 

Another excellent feature from the UKGC is the requirement for sites to register on GAMSTOP, a self-exclusion register. This means these regulated casinos will not offer services to any customers who self-excluded themselves from gambling. There are many unethical casinos that target phrases problem gamblers may be searching for online. For example, there are casinos that target players who are trying to sign up after registering on GAMSTOP.

A recent article shows a prime example of a casino breaching online regulations shows a prime example of a casino breaching online regulations and failing to protect players. In this case, Sky Vegas was fined £1,200,000 for offering free spins bonuses to customers who had chosen to be self-excluded from gambling.

Casino sites deliberately targeting these demographics are making the decision to go after easy targets, who have already expressed their interest in limiting their gambling activity. Casinos that fall into this category should be held responsible, and penalties like monetary fines could go towards established organizations that help gamblers with their problems.

How Can Problem Gamblers Get Help?

Recently, the COVID-19 pandemic has kept many people around the world locked at home, which has caused a rise in gambling addiction. In 2022, there are many ways that problem gamblers can get help. We’ve listed some top gambling help organizations below. These groups are an excellent starting point for anyone seeking help in staying in control of gambling.

  • GamCare: A UK-based organization that provides free counseling and help for anyone with gambling problems.
  • National Council on Problem Gambling: A national organization that spans the USA and provides help and resources to those suffering from gambling issues.
  • Be Gamble Aware: Another UK group that offers free information and helpful resources for anyone with an addition to gambling.
  • Gamblers Anonymous: A popular style of a local community group where people can remain anonymous and participate in a 12-step program. These groups are held in the USA and other countries where problem gambling exists.
  • Gambling Helpline: A service in New Zealand that connects players with trained professionals that can assist players in many areas of recovery.
  • Gamblers Help: Gamblers Help is an Australian group that assists local residents suffering from addiction to gambling and related issues.

Future Solutions To Help Combat Problem Gambling

With recent advancements in Artificial Intelligence, a creative company called Midway AI has developed an advanced computer system for casinos to detect problem gambling. The algorithm takes into account 14 factors and identifies players at risk so casinos can step in to help.

This type of innovative approach has been met with skepticism, but with AI technology and the ability to learn based on human patterns, it seems this type of system could potentially assist online casinos to identify, and help problem gamblers before it gets too late.

Problem gambling is a global issue that affects people from many countries worldwide. It’s important for customers to play at regulated and licensed online casinos. Legal casinos are held accountable and offer the necessary protection and support to help players. The top platforms also allow users to play casino games for free with no deposit bonuses, offering risk-free gaming in 2022.

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